The overall experience was excellent. It is difficult to think about getting a new roof, but Jay and his team made it as painless as possible. I contacted four roofing companies. The estimates were similar, but Jay was by far the most responsive, professional and personable. He answered all of my questions, did not try to pressure me and was available for follow-up questions/issues. The team that did the work was efficient, clean and respectful. I would highly recommend this company to others.