The sales rep, Jay, explained what products were available, how the work would be performed and gave me the most reaonable quote of the three roofing companies I requested an estimate from. The workers were always on time, very professional and answering all my questions. My house was over 3400 sq. ft. with a detached garage over 400 sq. ft. It was a big job and we were a bit anxious about it all. There was a little damage to some of our plants but they will grow back. This occured because they had no vehicle access to our back yard and garage. Jay also suggested a company to install new gutters which we used. With all the work completed we are so pleased.