I contacted this company without knowing the vendor was also an Angies List provider. He returned my call and came to my house at a time that was convenient for me. After inspecting the problem, he explained what the problem was and recommended a reslution. I was told they would have someone out within a few days to take care of the area that was leaking. It was not until after all that I noticed a stcker identifying Angies List on the back window of the gentleman’s truck. He followed up with a phone call letting me know when someone would be at my home. As promised, 2 gentlemen showed up. They re-inspected the entire roof, again explained what they saw and how they were going to remedy the problem. A few days later, they followed up with another phone call to confirm the job was completed. I told the gentleman I would be letting Angies List know that I was extremely happy with their response, and overall performance.